Returns and Refunds
From the time you receive your original artwork from our couriers, you have:
Seven (7) days to contact us about your intent to return the work -
Three (3) days from the day you contacted us to ship out the artwork -
**Do not ship work you wish to return before contacting The TAX Collection**
If you do not notify us of your intent to return the work within 7 days of delivery or you do not ship the work within 3 days of notifying us, you will NOT be eligible for a refund. (Some exceptions will apply. Please contact us to discuss your situation)
Please contact email@example.com for more information about returns and safely packaging artworks.
For Damaged Artwork:
Step 1 - Within seven (7) days of your artwork delivery date, please email firstname.lastname@example.org to give us your order information and the reason for wanting to return the work.
Step 2 - Save the packaging!
Step 3 - Take photos of damaged artwork and packaging. Please email these photos to email@example.com
Step 4 - Email firstname.lastname@example.org to complete the return process.